Take the complexity out of scheduling and triage
Guide your teams handling patient scheduling, triage, and patient access with no-code, interactive decision trees that help them navigate complex questions.
Trusted by organizations that drive higher patient satisfaction
Built for non-clinical teams of all kinds
Zingtree’s clients stretch across a wide variety of organizations and departments.
- Outpatient centers
- Urgent care facilities
- Revenue cycle management
- Patient discharge and satisfaction
How Zingtree helps
Make your administrative staff feel like part of the care team.
Boost accuracy and professionalism
Provide decision support and guide your staff with interactive call scripts, so they know what to say and how to say it, no matter how complex the patient’s question.
Get patients scheduled correctly the first time
Ensure front-desk staff follow the right course of action based on patient triage, rather than clinical guesswork. Reduce delays, unnecessary visits, and confusion in the process.
Shave weeks off the training process
Get rid of long onramp periods and the time spent shadowing experienced healthcare professionals. New hires can start delivering value in days instead of weeks.
The amount of time a regional outpatient surgery center saved training each new scheduler.
Multiple ways to improve patient care
Our products for healthcare professionals are highly flexible, so pick the use case that suits you best.
Use Agent Scripting to provide your front desk staff with information and messaging for each step of the patient interaction.
Use Agent Scripting to help administrative support determine which physician should attend to each patient.
Use Customer Self-Help to build online triage systems, symptom-checkers, and interactive knowledge bases.
Want to see Zingtree in action?
Two ways you can learn more today.