Help customers help themselves

Empower customers to answer their own questions, choose between products, or generate price quotes.

How it works

user interface showing product of decision trees

You create a tree

Create interactive decision trees that fit your use case − no coding or IT work required.

user interface showing a decision tree for troubleshooting

Customers follow it

Guide your website visitors with a choose-your-own-adventure experience.

a chart showing a raise in sales

Sales rise, costs fall

Deflect tickets with knowledge bases that actually work, and drive sales with price quotes.

Getty Images reduced support tickets by 60%

You can get the customer to the answer in five clicks – with no back-and-forth – if you know how to build. That’s been very powerful for us. Zingtree is simple and effective.

profile image of Brad McDonald

Brad McDonald

Business Program Manager

Features built for customer self-help

Embed Anywhere

Insert your interactive decision trees directly into your website.

Custom CSS

Design the look and feel of your trees to match your company’s branding.

Changes on Command

Push changes – with version control – whenever you decide.

Automated Actions

Program trees to enter data, send emails, or create documents automatically.

Flexible Integrations

Connect to your CRM and other tools to update customer info or look up inventory.

Single Sign-On (SSO)

Control internal access based on a user’s login information, IP address, etc.