Create Simpler, Smarter Call Scripts

Boost call compliance with scripts that guide your agents through complex conversations.

Trusted by companies that drive higher customer satisfaction

How it works

You build a script

Create trees and make updates on the fly, so you don’t have to burden IT.

Agents follow it

Empower support, sales, and schedulers to find info and explain it properly.

Customers benefit

Deliver accurate information in a timely manner, so customers walk away happy.

The many versions of agent scripting with Zingtree

Our customers use interactive scripts to handle both inbound and outbound calls, across customer support, sales, and scheduling alike. Start with a single team or a whole department.

Customer support

Help agents navigate support calls and resolve them the first time.

Sales

Help reps do sales qualification and look up info quickly.

Scheduling

Help schedulers get customers or patients to the right expert.

How Zingtree helps

Make life easier for agents to make life easier for customers.

Ensure call compliance

Keep your agents on track during complicated conversations with easy-to-follow, interactive phone scripts.

Create and update scripts without any IT work

Zingtree’s no-code solution requires minimal effort on your part and less dependence on other teams.

Train agents dramatically faster

Make it simple for reps to figure out what to say, so they can focus on how to say it.

18
minutes

The amount of time CARTI, a cancer treatment center, shaved off call wait times by implementing Zingtree

Favorite features

Automated Actions

Configure trees to send emails or create documents automatically.

CRM Integrations

Allow your agents to see customer info and the call script on the same screen.

Changes on Command

Instantly publish changes to the script – with version control – whenever you decide.

Agent Feedback

Let your agents give feedback on the call script without even leaving the page.

Embed Anywhere

Insert your call script into a CRM or call center platform, or launch from a browser.

Instant Notes

Automatically transfer the transcript to the call notes section of your CRM or CCaaS.

Customer testimonials

Christina A.
VP of Operations | An innovative tech company

“Zingtree is a dynamic scripting tool that allows you to ensure compliance on every call. It’s easy to use and can deliver the results you need without much training.”

Want to see Zingtree in action?

Two ways you can learn more today.

Start free trial

Dive in, no credit card required. Decide after 30 days whether you’d like to continue. Recommended for small organizations.

Start free trial

Request a demo

Schedule time with our team to get a full breakdown of everything Zingtree can do. Recommended for medium-to-large organizations.

Request a demo