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The latest technology guides, Zingtree product news, and CX leader perspectives on scaling automation and AI in the contact center.
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Sony and eFinancial Webinar Recap: Turning AI Hype into Safe, Scalable CX Automation

In our latest fireside chat, Whitney Smith, Director of Customer Innovation at Sony Electronics, and Zeb Jennings, CIO at eFinancial, joined Zingtree CRO Pete Lee to cut through the AI noise and talk about what it really takes to operationalize LLMs inside regulated, complex environments.
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Interactive Decision Tree Software That Simplifies Decision Making For Teams

Join the hundreds of organizations worldwide that trust Zingtree to empower their teams and customers. Interactive decision trees help everyone take the best next step, every time.
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The Complete Guide to Reducing Agent Ramp Time

Download our eBook to learn the onboarding and training strategies contact center leaders are using to reduce agent ramp time and create customer experiences that drive revenue.
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